Smart energy infrastructure
Our network ecosystem
Behind every flick of a switch or turn of a dial, the nationwide DCC secure digital highway is connecting millions of households to their energy data.
The digital spine of the energy system
How the DCC smart meter network operates
Using energy in your home
Every time energy is used, or generated, in homes with smart meters, they turn it into a packet of data. The data is securely wrapped, using two layers of encryption and a communications hub creates a home area network to receive it.
From your home to the DCC
The hub transmits the data to an in-home display which shows how much energy is being used or sold back to the grid. The data is then transmitted from the home to a wide area network of mobile phone or radio masts, and from these to the DCC servers.
Our secure digital highway
Our security and technical operations centre is the nerve centre of the DCC network. Here our team continually monitor the performance, resilience, speed and security of the network. It operates entirely separately from the potential pitfalls of the public internet and operates to security levels endorsed by the National Cyber Security Centre, part of GCHQ. The DCC network never sees or keeps the data, it transports it securely straight to energy suppliers to access. They decrypt the data and use it to bill consumers accurately.
Protecting data on the smart meter network
Britain's smart meter network was designed with security at its core. It securely connects millions of households across the country to their energy data.
What we’re working on
Working together with our customers and partners we're transforming Britain's energy infrastructure. Find out what we're delivering below.
Major milestones and future roadmap
Part of building a smart energy future for people, is building the technology that makes it possible. So, with help from our customers and partners, we’re working hard to improve our network today, so we can lay the foundations for the energy infrastructure of tomorrow.
Find out moreOne smart meter at a time
Smart meters on DCC network
CO2 emissions saved
Network services
Supplying more to the network
Network Products & Services
We provide products and services to enable efficient communication of energy data and information between consumers (homes and businesses), the energy supplier, network operators and other authorised DCC users.
Dedicated customer service
Our Service Centre provides a single point of contact for users, whether they are an energy supplier, meter operator, or a managed service provider. We'll work with you on live operational matters to co-ordinate and resolve service incidents, help with service requests and are always ready to help with more general enquiries.
