Business & Development Plan

Introduction

Moving forward, together

Created in partnership with customers and stakeholders our Business & Development Plan sets out our priorities for the next five years. Read them at a glance below or explore further by downloading the plan.

Priorities

Supporting our customers. Helping protect consumers. Enabling net zero

Priorities

The smart meter roll-out

We're focused on working with our customers to deliver the programmes and activities that will enable a successful smart meter roll-out. We're also committed to maintaining the network and improving our service to customers.

Priorities

Partners to Government and Ofgem

We have been asked by Government and Ofgem to deliver changes to the retail energy market that are connected to smart metering. These programmes will enable faster, more reliable switching, offer more choice to consumers and make sure the network can evolve with the latest technology.

Priorities

Improving our systems

To protect Britain's energy consumers we will continue to put security at the heart of everything we do. Our customers have asked us to go further in supporting them with testing environments and we will continue to improve these services. The network will remain fit for purpose and able to respond to change and future demands.

Priorities

Network re-use

We will identify and promote ways to re-use the DCC secure network with the objective of reducing charges for our customers, enabling the delivery of social good and supporting the net zero carbon objective.

Priorities

Culture and Capability

We will ensure DCC remains fit for purpose and delivers value for money with an agile, flexible workforce that can support the needs of our customers.

Further reading

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