Open Search Partner with DCC

The nerve centre of our network

The technical operations centre

Our dedicated team continually monitor the performance and security of our network, providing peace of mind and deeper insight into our customers smart meter operations.

Man using a kettle

Helping consumers connect securely

One of the most important services we perform is 'anomaly detection.' To protect the network from being overloaded we manage and maintain the volume of traffic, holding back any messages that are above our customers limit.

Technical Operations Centre factsheet

Providing insights

We provide over 9,000 standard and custom reports to help our customers understand how the smart meters connected to our network are performing.

Man at computer
DCC logo on a wall

Helping with the heavy lifting

Because we're monitoring the network 24/7 we can identify issues before they become critical problems. Working with you, we can interrogate your data and improve the performance of your smart meter operations. All this is done as part of our existing service to customers.

Further reading

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