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The hub in the home

What are Comms hubs?

Comms Hubs are installed in homes and businesses to connect Smart DCC's secure network to smart gas and electric meters and allow smart meters and in-home displays to connect to each other.

Information and specifications

Frequently Asked Questions

Who handles the meters?

Smart DCC handles the ordering and delivery of Comms Hubs to Energy Suppliers and their agents who fit them during the smart meter installation. Smart DCC also manages and verifies the available Comms Hub firmware variants.

Who is responsible for installing and supplying comms hubs?

Comms Hubs are installed in homes and businesses to connect Smart DCC's secure network to smart gas and electric meters and allow smart meters and in-home displays to connect to each other across the Smart Meter Home Area Network (SM HAN).

Is there a difference between Southern and Northern regions?

In central and southern regions, cellular and wireless mesh technology (provided by Telefonica) will be used to connect to the SM WAN, while in northern regions, Communications Hubs will use long-range radio (provided by Arqiva) for wide area communications.

Further reading

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