Lasting collaboration
Let's work together
We know that the best partnerships can take time to build. We also know that becoming a DCC user can take time too. So, we’re working on making our partnership process as efficient as possible. From support teams who can help onboard you as an Authorised User, to the minds that can help turn big ideas into reality - you’ve got a partner in DCC.
Areas of expertise
Partnerships across the energy sector, and beyond
Energy retailers delivering core smart metering services
Distribution Network Operators
Universities and research bodies
Electric Vehicle charge point suppliers
Innovators from all sectors - using DCC user roles to support their market propositions.
Becoming a DCC customer
Join the Smart Energy Code (SEC)
If you're an energy supplier or network operator looking for a licence, you'll need to become party to and abide by the Smart Energy Code Administration (SEC). You can find out how here.
Get a DCC gateway connection
To communicate securely with our smart metering systems and our Self-Service interface, or test new products - you'll need a DCC User Gateway Connection. You can order one from here.
Build or buy a DCC User Interface (DUIS).
To start sending and receiving messages from smart metering systems and the DCC service, you'll need to use an XML web service known as the DCC User Interface Specification (DUIS).
Make sure your end to end communication is secure
You can use the Smart Metering Key Infrastructure (SMKI) to support secure end to end communication with devices. All the steps you need to follow to get access to SMKI services are right here in the SMKI Registration Authority Policies and Procedures (RAPP). Find out more about the steps you need to take here.
Take the tests
To become Authorised Subscribers, you need to take the Smart Metering Key Infrastructure (SMKI) and Repository Entry Process Testing (SREPT) tests, in line with the SMKI Registration Authority Policies and Procedures (RAPP) and the Smart Energy Code. Find out more about the tests here.
Complete user entry process testing
Once you've passed your Complete User Entry Process Testing (UEPT), we'll know that you can correctly interact with the DCC systems and comply with all technical requirements and specifications. Welcome to DCC!
Products and services
Get the most out of the relationship
Test labs
DCC provides access to Britain’s largest secure test lab, allowing customers to test their products and reduce R&D costs. Customers can experiment with smart meter functionality, run products through connectivity testing, access EV Smart charge points or build a proof of concept onsite. We also offer full remote support and asset management.
Dedicated customer service
Our Service Centre provides a single point of contact for users for live operational matters. We'll work with you to co-ordinate and resolve service incidents, help with service requests and are always ready to help with more general enquiries.
What our customers said
Helen Baudoin, Project Manager at Passiv
The DCC boxed has given us the opportunity to understand, test and model directly integrating our Passiv Smart Thermostat to a smart meter network. Achieving this, while meeting a project objective, has laid the groundwork to us potentially offering energy flexibility in the future with minimum inconvenience to users.
Seth Townsley, Electricity Innovation & Transformation Manager at GTC
“Deploying a DCC Adapter onto our network is the natural progression for GTC, meaning we deliver better network management services and allow us to enhance the service we provide for our customers.”
Johan Balt, VP of Engineering for GEO
“The consultancy provided by DCC Innovation Labs was particularly impressive in the context of our HEMS device testing… Their meticulous and comprehensive approach to testing is second to none.”
Erik Hougaard, Founder of Saveeye
“DCC Boxed has played a pivotal role in accelerating our development process. DCC Boxed is not only an exceptional piece of technology but also benefits from an outstanding team.”
Here to help
Meet the team
Director of Partnerships
Paul Clark
Paul.Clark@smartdcc.co.uk
Head of Partner Engagement and Projects
Rick Curtis
Rick.Curtis@smartdcc.co.uk
Senior On and Off Boarding Manager
Lesley Beavis
Lesley.Beavis@smartdcc.co.uk
Using the smart meter network to enable innovation
While our priority is still ensuring the successful roll-out of smart meters across the country, we’re also identifying ways our customers can use our network to help deliver a smarter energy future. If you'd like to discuss your innovation ideas with us, please get in touch.
Sign up
Partner with the DCC
If you're interested in working with us we'd love to hear from you. It could be the start of something special.
Further reading
