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Becoming a DCC customer

Partner with the DCC

Lasting collaboration

Let's work together

We know that the best partnerships can take time to build. We also know that becoming a DCC user can take time too. So, we’re working on making our partnership process as efficient as possible. From support teams who can help onboard you as an Authorised User, to the minds that can help turn big ideas into reality - you’ve got a partner in DCC.

people working

Areas of expertise

Partnerships across the energy sector, and beyond

Energy retailers delivering core smart metering services

Distribution Network Operators

Managed Service Providers offering connection to our network on behalf of other companies

Universities and research bodies

Electric Vehicle charge point suppliers

Innovators developing services for public good


How we recover our costs

Our customers pay to use our network. The approach we use to calculate those charges is set out in the Smart Energy Code (SEC).

Charging methodology

Products and services

Get the most out of the relationship

Smart meter test lab

Test labs

DCC provides access to Britain’s largest secure test lab, allowing customers to test their products and reduce R&D costs. Customers can experiment with smart meter functionality, run products through connectivity testing, access EV Smart charge points or build a proof of concept onsite. We also offer full remote support and asset management.

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Dedicated customer service

Our Service Centre provides a single point of contact for users for live operational matters. We'll work with you to co-ordinate and resolve service incidents, help with service requests and are always ready to help with more general enquiries.

Our service centre
People working in an office

Experts on hand

Our friendly Innovation Team offer personal guidance on how to develop your conceptual ideas into working ones.

Enabling innovation

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Partner with the DCC

If you're interested in working with us we'd love to hear from you. It could be the start of something special.