Working with Ofgem
Smart DCC is regulated by Ofgem, the energy regulator, to ensure that it is providing value for money to its customers.
Each year, Ofgem scrutinises the money that DCC has spent and what has been delivered through the "Price Control" process. This takes the form of a detailed submission which DCC is required to make by 31 July each year.
This is then followed up by Ofgem through detailed questions on the submission and a face-to-face cost visit.
Open about our performance
After receiving feedback from our customers about our submission, we now publish our submission to Ofgem on performance, as well as our detailed Financial Reporting Commentary. Wherever practicable, and in keeping with our various obligations, we have published full versions of the submission, with the minimal redactions.