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Considering getting a smart meter?

Should I get a smart meter?

The DCC, along with our partners across the industry, is digitising Britain’s energy system. Smart meters play a key role in this effort and bring a number of benefits to consumers. From providing transparency of how much energy you're using, to more accurate bills and enabling consumers to switch energy supplier with ease, there are plenty of reasons why a smart meter is right for you.

Smarter, greener lives

Accelerating the transition to greener living

The data provided by your smart meter allows you to be more aware of your energy usage, meaning you can take energy-saving steps to reduce your CO2 emissions and play your part in Britain’s journey to Net Zero.

The power of a smart grid...

If you own an electric vehicle and solar panels, it’s greener and more energy efficient to charge your car using your solar panels during the day. Once it gets dark, you’ll need power from the grid. Informed by the data from smart meters and the DCC network, the grid can act smart – charging your car when the electricity’s cheapest, and helping ensure that renewable energy is used as far as possible.

Did you know the smart meters connected to our network save an estimated 1 million tonnes of CO2 emissions per year!

Enabling innovation

Reusing the smart meter network

The DCC’s secure smart meter network has the potential to provide a flexible EV smart charging system, focused on home and workplace charging, incorporating high levels of cybersecurity and proportional load control capability.

Electric Vehicle Smart Charging
EV charging

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Get the facts about smart meters

Can my smart meter be hacked and is my data safe?

The smart meter network has been built to the highest security standard which has been reviewed by the National Cyber Security Centre. It uses high levels of encryption, and the most important data passes over our network without us having the ability to see it. Personal information such as your name, address and bank details are not stored on your smart meter. The meters simply record your gas and electricity readings in the same way as your traditional meter. Only your energy supplier can see how much gas and electricity you are using and when.

Are smart meters bad for your health?

No. Public Health England sees no risk or dangers to health from smart meters. The smart meters used in Britain have undergone one of the most rigorous smart safety testing regimes in the world and exceed every UK and EU safety standard. Public Health England, the government's agency on public health, has said that exposure to radio waves from smart meters is many times lower than the exposure from Wi-Fi and mobile phones and is well within guideline levels. For more information, visit 'Smart meters and your health: the truth'.

Can smart meters cause fires?

No, smart meters do not cause fires. They're covered by strict UK and EU product safety laws. These ensure that smart meters all have the same high quality and safety standards, regardless of your energy supplier. Working with government, the energy industry has committed to ensuring the highest health and safety standards during the smart meter rollout including strong systems to make sure any issues are identified and dealt with swiftly. If you have any concerns about your smart or traditional meter you should contact your supplier directly. If you smell gas, you should call the national gas emergency number 0800 111 999 immediately.

How do smart meters work?

There are millions of smart meters connected to the DCC’s secure network, bringing consumers and energy suppliers closer to their data. But how do smart meters work? How do they send readings? Who can access the data?

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Find out more about getting a smart meter

Visit Smart Energy GB's website to find out more about the benefits of getting a smart meter.

Smart Energy GB

Smart Energy GB is the not-for-profit campaign helping everyone in Britain understand the importance of smart meters and their benefits to people and the environment.

Learn more about smart meters