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Ofgem team visits smart meter network headquarters

Senior members of the Data Communications Company (DCC) welcomed Ofgem’s Retail Market Team to the smart meter network headquarters at Brabazon House.

The DCC, the company that helped build and runs the nationwide, secure, smart metering network, was delighted to welcome representatives of Ofgem, the UK's regulator for gas and electricity markets, to its Manchester headquarters.

The visit provided the opportunity for the DCC to meet new members of Ofgem’s Retail Markets Team and to brief them on the vital work that the DCC is doing in to ensure the smart meter network delivers for energy consumers and the Government.

The DCC was also able to update Ofgem on reaching 30 million connected smart meters, meaning more consumers and small businesses than ever are now in control of their energy usage, which is saving an estimated 1.1 million tonnes of CO2 emissions each year.

Both parties agreed to focus on continuing to ensure billpayers are getting value for money and that the operability and security of the network is maintained, so that consumers can safely enjoy the benefits of smart meters.

The DCC also highlighted to their Ofgem visitors how the smart meter network is supporting consumers to reduce their electricity bills by managing usage, facilitating faster switching, and providing access to the savings offered by National Grid ESO’s Demand Flexibility Service (DFS) by avoiding the use of energy-intensive appliances during peak hours.

Angus Flett, CEO of DCC, commented:

“It was a pleasure to welcome the Ofgem Retail Market Team to Brabazon House and meet new members of the team. This visit was also an opportunity to showcase the exciting work we are doing ranging from hitting the milestone of hitting 30 million smart meter connections in Britain to how we are harnessing the network to help combat issues such as fuel poverty and UK energy security.

“We look forward to continuing to work closely with Ofgem to future-proof our network and ensure we are delivering above and beyond for households across the country, helping more people live smarter, greener lives.”

Beth Martin, Director of consumer protection and competition at Ofgem, said:

“Ensuring that the smart metering system is working smoothly and that the enduring and full benefits of smart meters are realised is a key part of our work so were delighted to be able to visit the headquarters of the DCC and learn more about the work DCC is doing.”

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