Contact

You can speak to our DCC Service Centre by ringing 0844 225 4445 or emailing us at servicecentre@smartdcc.co.uk. 

Our Service Centre is for energy companies and cannot help with general Smart Meter enquiries. If you have a problem with your Smart Meter please speak to the company who provides your gas and electricity and they will be able to help you.

DCC Procurement team

procurement@smartdcc.co.uk

Capita Group press office

020 7654 2399

media@capita.co.uk

DCC Service Centre

0844 225 4445

servicecentre@smartdcc.co.uk

Our Service Centre is for energy companies and cannot help with general Smart Meter enquiries. If you have a problem with your Smart Meter please speak to the company who provides your gas and electricity and they will be able to help you.

If you are a job applicant or consultant seeking business opportunities, please contact Capita using this form: https://www.capita.com/careers/contact-our-careers-team

If you are a DCC industry customer:

- with an operational query or issue please email ServiceCentre@SmartDCC.co.uk

- with a question regarding DCC Charges or Finance Update, please email customerengagement@smartdcc.co.uk

- with a query regarding DCC’s Forum’s or events, please contact the DCC forum /event owner directly.  

To find out more about the development and implementation of the new Centralised Switching Service, please email: contact.switching@smartdcc.co.uk.