Service Providers

We manage the contracts and performance of our Service Providers which are building the smart metering data and communications infrastructure.

Our Service Providers are:

Arqiva (Communications Services Provider North)
Telefonica (Communications Services Provider South and Central)
CGI (Data Services Provider)
BT (Smart Metering Key Infrastructure)
Critical Software (Parse and Correlate)

How we do this

We do this by:

  • leading the contract and commercial management of our Service Providers
  • managing Service Providers' performance
  • assessing commercial changes to Service Provider contracts and DCC services
  • commercial and financial reporting into DCC governance processes
  • procuring additional and replacement auditing capability to deliver the DCC service