Creating a supportive workplace environment

Written by Ashley Fletcher, Senior People Administrator.

At DCC, we’ve achieved a lot this year. As our operation scales up, our people agenda continues to evolve too. Putting in place the right support for our people during our business’ evolution is really important to us as we continue to grow.

Our Wellbeing agenda is one of our cultural cornerstones. Far from a series of one-off events, we’re working hard to embed it and make it part of our DNA.  

The Wellbeing Agenda was initially created to best support our colleagues and give them a greater work/life balance, this ultimately ensures that everyone has the ability to perform to their highest standard. It is all about making sure that we have the right culture and working environment and we believe that wellbeing is a vital part of that.

The progress being made is great to see and we were recently shortlisted in the Wellbeing category of the Employee Engagement Awards. This was a big achievement for us and it was encouraging for the team to receive this external recognition.

Employee Engagement awards DCC team

2018 really was a year to be proud of, we introduced our Wellbeing charter and a network of wellbeing champions across all our sites allowing colleagues to feel close to support should they need it. Our CEO, Angus Flett, took up the role of Wellbeing Sponsor which has helped keep the momentum on rolling out our charter across all areas of the business. We’ve made an Employee Assistance Programme available to all employees and Smart DCC welcomed Mental Health Matters to run a series of lunch and learn sessions, as well as a focused session at one of our quarterly leadership events.

But we can’t sit still, we won’t sit still. We’re determined to make sure our wellbeing programme builds on the success of 2018 and continues to support colleagues in the most appropriate way. We’ve teamed up with Mental Health First Aid England to roll out mental health first aid training to the People Team and our Wellbeing Champions, an important evolution of the traditional first aider in the workplace. A continuous agenda of activities such as mediation sessions and a variety of social opportunities available to help maintain the progress against our wellbeing charter and we’re looking to strengthen ties with external mental health organisations and charities.

The initiatives we’ve put in place, and continue to develop, are all aimed at building an environment where people can thrive and enjoy their work, ultimately benefiting our customers. I’m sure 2019 will be another exciting year as DCC continues to grow and support the smart meter rollout across Britain.