This follows on from our consultation response in which we set out ways we would improve our engagement with customers and stakeholders.
We have planned a customer workshop to discuss our new approach to our engagement strategy in more detail.
The proposed agenda is to discuss the engagement strategy and work through elements of the following:
- Clarify our approach to improved stakeholder engagement
- Criteria for the 'note', 'shape' and 'vote' categories, the process around these and which issues go where (in terms of existing forums)
- What a summary business case/cost transparency looks like and how we plan to implement transparent progress reporting
- Share the rollout plan for improved engagement
- Gather views for the functionality of the customer portal
To register your interest, please email firstname.lastname@example.org