DCC consultation response: stakeholder engagement

In December 2018, we went out to consultation to gain a greater understanding of what our industry stakeholders would like to see in terms of more meaningful engagement. The consultation closed on 31 January with responses being received from a range of stakeholders including energy suppliers, distribution networks and trade organisations, as well as other smart metering market participants. We thank all those that took their time to respond to our consultation. The feedback and the responses to the consultation have been invaluable in helping us to shape a new approach to customer engagement, which is now detailed within our conclusions to DCC’s engagement with industry.


View the full consultation response here.