Communications Hub (CH) Variants are intended for installation in specific geographical Regions where different communication technology is utilised.
Following an increasing volume of out-of-Region CH installations the Communications Service Provider asked that either a commercial agreement for continued connection of those CHs was implemented or for those CHs to be removed from the Network. In July we consulted to gather opinions of our customers on these options.
DCC has not received a mandate from our customers to enter into a commercial agreement for continued network connection of out-of-Region CHs, and we will therefore not be entering in to such an agreement. Any out-of-Region CH installed post 15th August 2025 will be automatically disconnected from the network and all out-of-Region CHs will see their connection removed from 31st December 2025. It is critical that relevant Supplier Parties now factor this into their replacement plans to ensure consumers retain smart functionality.