A value for money service

Smart DCC is regulated by Ofgem, the energy regulator, to ensure that it is providing value for money to its customers.

Each year, Ofgem scrutinises the money that DCC has spent and what has been delivered through the "Price Control" process. The purpose of the price control process is to ensure the expenditure we incur is economic and efficient.

We provide justification to Ofgem on our expenditure in the form of a detailed submission which DCC is required to make by 31 July each year.

This is then followed up by Ofgem through detailed questions on the submission and a face-to-face cost visit.

After receiving feedback from our customers about our submission, we now publish our submission to Ofgem on performance, as well as our detailed Financial Reporting Commentary. Wherever practicable, and in keeping with our various obligations, we have published full versions of the submission, with the minimal redactions.