As the provider of the centralised data and communications services that underpin smart metering, DCC has a crucial role in supporting the industry to deliver the smart meter rollout and help enable wider changes to the industry.
Since 2013, DCC's focus has been exclusively on the development, implementation and operation of the smart metering system. With the system now live and SMETS2 meters being installed, how DCC services should develop over the next forthcoming years to enable and respond to the needs of an industry witnessing profound changes becomes of increasing importance.
This year's development plan has been informed through a series of customer engagement and we thank all those who have contributed. We have used customer feedback and a review of our performance to help set and refine our strategic development priorities.
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