Future Service Development

As well as focusing on implementing the smart metering infrastructure, we respond to and initiate opportunities to improve and develop a wider set of services to benefit consumers and the energy industry.

To maximise the potential of our services and their future development, we collaborate with our Users and the wider energy industry, as well as providing rigorous analysis to make informed decisions.

Strategic priorities

Our strategic priorities are to:

  • secure the efficient and effective roll-out of smart meters
  • execute initiatives to improve the performance and cost effectiveness of DCC services
  • support programmes that will transform the way energy is supplied and networks are run to the benefit the consumer
  • use our services to deliver value for money for the consumer and the energy industry.

To deliver against our strategic priorities, we envisage four programmes of work which will structure initiative development and execution of projects :

  • mass roll-out of smart meters 
  • service improvement
  • wider energy industry transformation
  • diversification of services

How we carry out development planning

This Development Priorities paper is a draft summary of our planned business development objectives for the next five years, commencing 2018/19 - 2022/23. It will inform the completion of our full Development Plan, due for publication in February 2018 in conjunction with the DCC Business Plan. 

DCC Draft Development Priorities 2018-19 to 2021-22 


From 23 May to 20 June 2016 we consulted on an update to our Development Plan covering the five-year period from Regulatory Year 2016-17. DCC is awaiting Ofgem's approval of the form of the Development Plan. We will publish our final Development Plan once we receive this approval from Ofgem. 

Development Plan 2015/16 

Development Plan 2014/15

Current Service Development activities